Privacy Policy

1. Information We Collect

a. Personal Information

We may collect:

• Name, email, phone number
• Gender, date of birth, profile photos
• Location (with your consent)
• Preferences, bio, and app activity

b. Device & Usage Data

• IP address, device ID, OS, and browser type
• App usage statistics (pages viewed, clicks, time spent)

c. Cookies and Tracking

• Session cookies, analytics cookies, and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Show potential matches and improve recommendations
• Personalize user experience
• Send service updates, offers, and notifications
• Prevent fraud, abuse, and ensure safety
• Provide customer support

3. Sharing Your Information

We do not sell your data. We may share information with:

• Service providers (hosting, analytics, payment processing)
• Advertising or analytics tools (with your consent)
• Law enforcement if legally required
• In the event of a merger, acquisition, or asset transfer

4. Your Rights and Choices

• Update, correct, or delete your profile anytime
• Withdraw consent for location, notifications, or tracking
• Request a copy of your data or permanent deletion (via support)

5. Account Deletion

You may request deletion of your account and all associated data at any time by contacting support at support@entwineapp.in. Once deleted, your information will not be recoverable.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.

7. Security Measures

We use technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Entwine is intended for users 18 years or older. If we become aware of a minor using the App, we will delete their account and associated data.

9. International Data Transfers

If you use Entwine outside India, your information may be transferred and processed in other countries in compliance with applicable laws.

10. Legal Compliance (GDPR & CCPA)

If you are located in the European Union, UK, or California, you have additional rights under GDPR and CCPA, including the right to access, delete, or opt out of certain data processing. You may exercise these rights by contacting us at support@entwineapp.in.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be notified through the App or by email.

12. Governing Law

This Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana.